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Kenia Figueroa
Nov 17, 2022
Long-distance move from Murrieta, CA to Federal Way, WA
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Our stuff was moved august 2021 and I’m still upset about it
I think about this awful experience often. My parents stuff took over 40 days to arrive. It was from CA to WA. It was obvious our stuff was looked through and jewelry was stolen. Jewelry that’s been in the family my entire life. Yes, my mom shouldn’t have packed that away but they shouldn’t have even did what they did. AND TO MAKE THINGS WORSE, they finally show up with ONE guy to unload. Now tell me how that works. We were told we didn’t have to lift a finger but my husband and dad had to help unload. The man said he could find help and “come back tomorrow.” Would you wait another day to get your stuff after waiting over a month? Obviously not. They’re sneaky. So make sure to look through EVERYTHING before you sign because once you sign you received your stuff, you’re screwed. Avoid it altogether, and AVOID this company. If I could go back, I’d rent a uhaul and move it all myself.
Move size: 1 Bedroom Home Service cost: $1200
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Alberto Turner
May 04, 2021
Long-distance move from Redding, CA to Las Vegas, NV
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Thanks!
I had to move some bulky furniture pieces from my parent’s house to mine, and these guys did a great job! They arrived on time and loaded up the furniture safely and securely. When they arrived, they unloaded the furniture and placed it where I wanted the new pieces to go. They were wearing the masks all the time and were courteous and friendly. Thanks!
Move size: Partial Move Service cost: $4500
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Jackie Orgon
Apr 09, 2021
Long-distance move from Ripon, CA to Crossville, TN
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DO NOT USE THIS COMPANY
I moved from CA to TN I hired Alliance Van Lines and they hired this company. I had precious air looms stolen every piece of furniture I had was either broken or scratched, This is not a exaggeration. All the inside parts from my Grandfather Clock were missing, a very sentimental statue from a passed family member wasn’t even on the truck when it arrived in TN, neither was a large metal garden arch way (both of these items I paid extra for white glove service) I believe they were stolen by someone at this company. My stuff was literally THROWN in the truck with 2 other households, the truck driver that delivered the load said he has never seen anything like it. It didn’t matter that these items were listed on the paperwork when they picked up they just say “file a claim”. I’ve cried for 2 days. Please don’t make my mistake. I have filed a police report in TN and I’m going to file a police report in Las Vegas for the stolen items. I’m in contact with a attorney. $12,000 to ship at a minimum $25,000 in damages, and heartache. I’d love to see them respond to this review.
Move size: 3 Bedroom Home Service cost: $12000
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Jerry Kucken
Aug 04, 2021
Long-distance move from Bishop, CA to Deerfield, WI
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Horrible move
Do not, under any circ*mstances, use J&D Moving for your move. They care absolutely nothing about their clients or their client’s belongings. They held our belongings for 62 days, all the while telling me they would be delivered in “5 to 7 days” or “7 to 10 days”. They told me that 4 or 5 times. They rarely answered my calls and never called back after I left messages. When the truck finally showed up and backed in the driveway, there was a mattress strapped to the back of the truck. The plastic was torn and the mattress was soaked. Fortunately, it wasn’t ours. When they opened up the truck, there were 2 beds, mattresses and all, and a dresser and some other cabinet, all of which wasn’t even ours. When we got to our things, it was obvious that things were thrown into the truck with no regard for protecting them from damage. Our beautiful antique school desk was destroyed, along with many other miscellaneous things damaged. But the worst part was all the things that were missing. A full bed with a twin trundle bed pullout underneath—all missing! A 6 ft stepladder, industrial handtruck, miter saw, and (2) 40 qt coolers, all missing. I don’t know that I’ve ever had dealings with a more unprofessional, uncaring, dishonest company in my life.
Move size: 2 Bedroom Home Service cost: $13000
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Cody Heim
Dec 16, 2021
Long-distance move from Winona, MN to Poulsbo, WA
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Avoid at all costs!
Our move cost us just under $20,000 - we also paid for their platinum package. The movers were terrible! Our couch was ripped apart to fit, our entertainment system had wires cut, TVs were not boxed or protected, the list can go on. They even moved our date up so they could save money which led to us having to move into a storage unit and hire another company to move into the home.
I collect board games that many cannot be replaced due to limited production runs. They did not box them up, instead I found them haphazardly placed all over our storage units, upside down with parts falling out. Most of them are not damaged and with pieces missing.
When trying to get a small refund on services not delivered, I consistently got brushed off, lied to and ultimately told to make a claim for a useless $0.60 per pound. For each item, you have to submit tons of information which is deliberately impossible.
This company is a scam. Do not trust them at all!
Move size: 4 Bedroom Home Service cost: $20000
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Todd M Adair
Feb 16, 2022
Long-distance move from Wichita, KS to Sacramento, CA
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Busted up Furniture and Belongings
Do not, under any circ*mstances let this company come anywhere near your furniture or any of your belongings that you treasure even a little. This is a demolition company, not a moving company. With purposeful intent, they destroyed every piece of furniture they moved. In fact, when the team came to unload, the first thing he said was "you better get your camera ready, this stuff is trash." We went through the very tedious process of filing a claim through CSIpros and after waiting four months for some financial compensation, their agent notified us that the case is closed, J&D Moving Company is no longer active, they pulled the contract. The whole consortium is run not unlike a criminal organization. They do not care about your belongings, nor will they answer the phones and try to assist in any way. All they want is more business to continue the cycle. By not patronizing this company, you will save yourself a great deal of grief and frustration as well as having your belongings intact when you get to your final destination. Repeat, save yourself money and your furniture, look elsewhere. You have been warned.
Move size: 4 Bedroom Home Service cost: $14000
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Keith Snyder
Apr 09, 2021
Long-distance move from Ceres, CA to Fayetteville, AR
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Still waiting for delivery
There are three phases to a move
There are three phases to a move. Pickup, waiting, and delivery. I hired Priceline Logistics to move my sister. Pickup went well. They were on time and the guys did a good job packing and loading. They are a broker, and they hired J&D Moving.
We are in phase two: waiting. This has been terrible. Pickup was February 25th. We were told the furniture would be consolidated and moved, and we would be contacted with a window for delivery. We expected 2 weeks more or less. It has been more than 6 weeks, and we still don't have a delivery date. We have been told three times that the furniture is loaded and "on the way".
When calling J&D Moving, they read a script basically. The carrier is having issues, but "you should get delivery by the end of this week". We've heard that for three weeks now.
If you use this company, be sure to ask specifically about delivery. Communication is terrible.
The stuff is either in a warehouse, or on a truck. There is no excuse not to know how long it will take to deliver, within a day or two. Giving inaccurate estimates just ruins their credibility. I got to the point where I wondered if they were scammers, and if we would ever see the furniture again.
Update: The mover first told me on March 12th that the furniture was loaded and would ship the next day. He later told me it actually shipped on March 26th. They have told me for three weeks now that it would deliver "this week". Their "delivery dates" have come and gone with no communication from them.
Move size: 2 Bedroom Home Service cost: $5000
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Tj Weisenburger
Jun 15, 2021
Long-distance move from Phoenix, AZ to Denver, CO
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Owner of this company is a coward and a crook
I do not typically take the time to write reviews unless something is really bad or really great. This experience was one of the worst of my life and I still haven't received a courtesy call from the owner (requested multiple times). Moved from Arizona to Colorado (3000 sq ft house) and they sent two guys to pack the entire house and load the truck. Needless to say, we ended up packing the house and ended up paying for a service we never received. I discussed this with their customer service department the same day and told them to make it right on the drop off. Provide more movers and unpack my stuff and we will be good. Guess who showed up with our stuff and two guys to unload the truck? Guess who was their third worker for twelve hours so they could finish in a timely manner??? They should have paid me. I have left multiple messages to discuss this with their owner who refuses to call me back and discuss it. Complete coward. I don't know how you sleep at night with the way you treat people.
Move size: 4 Bedroom Home Service cost: $8500
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Desean Floyd
Jun 07, 2021
Long-distance move from Arizona to New York
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Highly recommend them!
We are very happy with our recent move in Manhattan, thanks to Greg, Max, Tim and Dominic. On the day of move, they showed up precisely on time and were very professional from start to finish. All four movers were courteous and efficient, and they took good care of all the items in our apartment including my children’s telescope and my plants. We have a piano, and they managed to move it in a very gentle way. Nothing was chipped or scratched! With this moving company the whole process of relocation has been a pleasant experience. Highly recommend them!
Move size: 2 Bedroom Home Service cost: $7600
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Nicole Hightower
Jun 10, 2021
Long-distance move from New Mexico to Texas
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Moved from NM to TX
Very nervous as J&D was booked through third party so wasn’t sure what we were getting. Luis and Michael showed up professionally and positive; very communicative and told us to sit back. They wrapped everything to protect it. They loaded everything quickly and the move went smoothly. The actual move was great. Grateful to those two!
Wish: J&D would have called ahead of time to let us know about their invoice and insurance requirements, as well as instructions on cubic feet/billing of truck as well as what we were responsible for wrapping, etc.
Next time I won’t use third party logistics company and won’t hesitate to call J&D directly for the move. Just make sure to ask plenty of questions and understand the process.
Move size: 4 Bedroom Home Service cost: $6000
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